Background

Can you remember the last time you had an excellent experience whilst using your business bank account? Yep, we didn't think so.

In Australia, business banking is fundamentally broken. The Big 4 Banks simply don't focus enough attention or resources to adequately serve their business customers, choosing instead to re-skin basic consumer products and jack up the price. For business customers, it's like driving a Volkswagen but getting billed for a Rolls-Royce.

Banks today offer a product that really leaves all the legwork for you. Once you get an account and a login, you never hear from your bank again.  No insights, no forecasts and frankly nothing to help you grow and make your business outperform. There has got to be a better way!

About Thrive

Thrive is a smart business account that empowers businesses to grow and succeed. Think of it like the CFO in your pocket - helping you maximise the money you have, and also make more money from the business you run.

At the core of Thrive is a simple, intuitive and automated business account. Using the data and insights from this account, Thrive offers intelligent value-adds like expense tracking, invoicing, reconciling, payroll and more. These tools help win back time for busy business owners, but more importantly allow them to plan for the future with real confidence.

These valuable features are made possible by our blank-sheet technical stack, which leverages AI & ML fed by a real-time stream of data from the core business account. No legacy systems, no antiquated bank technology - just a fresh new approach.

And that's where you come in. We're on the hunt for an amazing Head of Growth, who believes in our mission and wants to ensure that every small business can take advantage of what we are offering. You must be metrics driven, digitally savvy and creative to ensure our growth engine is performing efficiently.

The Role

The Growth team is the engine that (as you would expect) drives Thrive’s growth. We focus on community-driven and marketing-driven approaches to ensure our product is the preferred choice of the majority of businesses in Australia.

The Head of Growth is constantly innovating and trying new ways to grow Thrive faster and more effectively. Each area: from acquisition to engagement, have clear goals, deep insights, strong understanding and ultimately, the know-how to grow the brand and our user base at breakneck speed.

This role is perfect for someone who is relishing the opportunity to craft their own direction, free from managerial interference or corporate red tape. It’s perfect for anyone who loves taking ownership and has been wanting to do things the ‘right way’ but just can’t in their current role.

The Head of Growth responsibilities include:

• Create an acquisition and engagement strategy that exponentially outperforms our competitors
• Leverage digital marketing, social media and channel partnerships to drive a low CAC and high LTV
• Be very metrics data and use insights and forecasts to drive all growth and spend decisions
• Understand our users, their pain points and develop a strategic framework for engaging them
• Build a world class team in marketing, community, social, and PR to execute this strategy 

• Acting as a “face of Thrive” in the country for PR purposes (TV interviews, thought leadership)
• Helping team negotiate key partnerships and other vendors, as necessary
• Ensuring alignment between marketing, customer need and product value propositions

Experience required:

• A minimum of 5 years of business experience in marketing, business development or a similar area
• Stellar relationship building skills and the ability to make smart channel partnerships happen
• Excellent organisational skills and an ability to manage multiple projects at once
• Experience in building and leading high growth teams that are efficient and delivering great ROI
• Passionate about developing team members and them enabling them to deliver on their KPIs
• Advanced analytical skills and an ability to make strong decisions backed by data and insights
• A passion for Thrive, our mission, our customers and growing the brand

Leadership principles:

• Fast execution: You have a bias for action and a preference to get things done
• Collaborative: You like to work with people and team members get excited to work with you
• Accountable: You don’t sit back and wait, you take things and drive them to completion
• Passion for customers: You love reading feedback, acting on it and helping customers thrive
• Continuous Improvement: You never settle for the status quo. You keep improving always
• People development: You take pride in hiring excellent talent and helping them grow
• Proactive: You don’t wait to be told what to do. You just go and do it. No ifs, not buts...

‍